Dear customer,
At the moment there is a bug in displaying the graph in SEMS. This bug affects the ‘Generation & Income’ view. Depending if you choose ‘Day’, ‘Month’ or ‘Year’ you will only see the current day, month or year. The previous period will not be shown. In below 2 examples you can see that for the month only June is visible, and for the day only the 21th June.
This issue does not affect all installations, but some.
This issue will be solved at latest end-July.
Note: the historical ‘Power’-curve can as usual be retrieved on a day basis. In below example the power curve of 13th June is displayed.
Kind regards,
GoodWe Benelux BV
Comments
3 comments
The issue is still present, It started for me on November 16
I can see the inverter on the router constantly
I checked the connection of the router to the internet, proof: via the browser on my laptop I can always access the SEMS site
Every time I connect directly to the inverter with the SolarGo app I notice that current info is sent to the SEMS server and visible in the power curve only for the time I connected.
Since like 2 weeks I can not see any of the graphs anymore, including the daily.
No puedo ver ningun grafico, sale desconectado
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