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Request Type

Serial Number

Serial Number of the inverter

Region

Region of the installation

Inquirer Type

GW+ Installer(optional)

Dealercode(optional)

Affected Product Type(optional)

Enquiry Category(optional)

Error code(optional)

Is there a battery installed?(optional)

Battery Manufacturer(optional)

BMS/PCU/HeadTop serial number in case of GoodWe Battery(optional)

Registered on SEMS(optional)

Frequency of Error(optional)

RMA-requirements(optional)

Contact Name(optional)

Company Name

Postal Code(optional)

Delivery Country(optional)

Delivery City(optional)

Email(optional)

Email

Phone Number(optional)

Phone Number including country code

Shipping Address(optional)

Shipping Address for replacement inverter or spare parts

Pickup address different from shipping address(optional)

(Pick up)Contact Name(optional)

(Pick up)Company Name(optional)

(Pick up)Postal Code(optional)

(Pick up)Country(optional)

(pick up)City(optional)

(Pick up)Email(optional)

(Pick up)Phone Number(optional)

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Failure Date(optional)

Communication Mode(optional)

Communication Mode

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Phone / Email

Project Stage(optional)

Project Type

System Type

System have inductive load or not?(optional)

Important to fill in for backup application

Business Type(optional)

Contracted Power (kVA)(optional)

Peak shaving is needed

Electricity Tariff Type

Avg. Daily/Monthly/Yearly Consumption (kWh)

Backup loads capacity (When grid is fault)

Peak Demand (kW)(optional)

Peak Load Hours(optional)

Operation altitude (m)(optional)

Installation Type(optional)

Environment

Working Temperature (from and to)(optional)

Anti-corrosion requirement(optional)

The project installed from seaside ≤ 2km must be filled with C5

Voltage Level

Grid Connection Type(optional)

Permitting Status(optional)

Single Line Diagram available?(optional)

Energy (kWh) and Power (kW)

Discharge Duration

Inverter Type(optional)

System capacity of grid connection point - Battery quantity(optional)

System capacity of grid connection point - Battery series(optional)

System capacity of grid connection point - Inverter quantity(optional)

System capacity of grid connection point - Inverter series(optional)

Need EMS from 3rd party?

3rd party EMS brand:(optional)

Is there diesel generator( DG)?

What is the capacity of DG if there is ? (kW/kVA)(optional)

Generator charge the battery?(optional)

System export power limit?

Expected Commissioning Date(optional)

Budget Range (optional)

Tender Requirements (if applicable)(optional)

Third-Party Certification Required?(optional)

Select All applicable scenarios for the energy storage system:

Contact Person

Installed capacity (kWp)(optional)

Brand(optional)

Peak load (kW/kVA)(optional)

Inductive load totally (kW/kVA)(optional)

Limit to _____ kW?(optional)

Attachments(optional)

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